| Study Period | 2019 - 2030 |
| 2024 Market Size | USD 110.3 Billion |
| 2025 Market Size | USD 119.7 Billion |
| 2030 Forecast | USD 180.0 Billion |
| Growth Rate (CAGR) | 8.5% |
| Largest Region | North America |
| Fastest Growing Region | Asia-Pacific |
| Nature of the Market | Fragmented |
| Largest End User Category | Hospitals and Clinics |
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The global healthcare facility management market estimated revenue for 2024 is USD 110.3 billion, and the market size will advance at a CAGR of 8.5% during the forecast period (2024–2030), to reach USD 180.0 billion by 2030.
This will be due to the increasing expenditure on healthcare infrastructure development, booming use of new technologies, surging patient volume, rising prevalence of chronic illnesses and infections, and escalating healthcare expenses. Further, the integration of digital technologies, such as data analytics, AI, IoT, deep learning, PACS, telehealth, and neural networks, into hospital workflows will offer lucrative opportunities in future.
During the pandemic, the administration of in-patient and out-patient departments was of the utmost importance. Additionally, hygiene has been considered critical to combating the situation. As a response to COVID-19, healthcare services should give extra care to create the safest and cleanest environment possible for patients and healthcare professionals. This is why the need for facility management in medical centers has increased during these dark times, thus reflecting a positive impact of the pandemic on the market globally.
The cleaning category holds the largest share in the market, of 35%, in 2024. This is because medical facilities generate a large volume of hazardous waste every day, such as blood and tissue products, microbial cultures, and used sensors, leads, and medical devices for disposal. Medical facilities work under stringent guidelines for hygiene and patient safety, especially since the COVID-19 pandemic rose concerns regarding hospital-acquired infections (HAI). Every day, 1 in 31 people admitted to hospitals across the U.S. contract an HAI. This makes the safe collection and removal of medical waste vital at hospitals, especially those where patients with deadly infections, such as anthrax, meningitis, tuberculosis, plague, and leprosy, are quarantined and treated.
The security category is expected to witness the highest CAGR during the forecast period, of 8.9%. The methods used to cure someone of a disease can also be used to inflict temporary or permanent physical or psychological damage to another and, worse, even for murder. Further, child kidnappings are a common occurrence in developing countries, which makes proper security measures vital for hospitals. Additionally, even healthcare workers and the facilities themselves suffer violent crimes every year. As per Physicians for Human Rights, in 2022, 1,989 cases of crimes against healthcare facilities workers and 232 resulting healthcare worker deaths were reported around the world, with the situation having especially worsened since the COVID-19 pandemic. Hence, apart from manned security, biometric access control systems are necessary at medical facilities.
Below are the services studied in the report:
In 2024, the outsourcing category dominates the market with 65% share, and it will also witness the higher CAGR, over the forecast period. The outsourcing of in-house services is being mainly done due to the rising healthcare expenditures, complexity of sophisticated ICD-10 medical coding systems, and deployment of electronic health records. The increasing patient flow, rising need to check insurance eligibility and consult patient check-in records are creating a strong burden on hospitals, which has compelled them to outsource few facilities, including facility management.
Hospitals and other healthcare institutions outsource various non-clinical jobs, such as medical waste disposal, property management, and cleaning, in order to maintain hygienic working conditions, while focusing on patient care. Furthermore, hospitals can save a lot of money by outsourcing facility management and other non-clinical processes. Essentially, outsourcing such services assists healthcare providers in reducing administrative costs, healthcare delivery costs, and consumer costs and simplifying electronic medical record management.
The following business models are analyzed in the report:
Soft services are expected to witness the fastest growth over the forecast period, with 9.0% CAGR, after holding the largest share, in 2024. This is attributed to an increase in the demand for security, waste disposal and recycling, pest control, outdoor area management, grounds maintenance, and sanitization services, which ensure superior standards of cleanliness, hygiene, safety, and customer service. This promotes the optimal performance and quality of service, while also encouraging proactivity.
The report offers insights for the following types of services:
Hospitals and clinics hold the dominant share, of 60%, in 2024, and they will also grow the fastest during this decade. This is because they host a huge number of patients every day due to the high incidence of all kinds of acute and chronic diseases. Clinical interventions on them generates massive volumes of waste, in the form of disposable sensors and devices, blood, tissues, and other bodily fluids, microbial cultures, used cotton balls, vomit-filled bags, and many other things. As a result, healthcare facilities need to be cleaned everyday and areas with a high footfall, such as receptions, emergency rooms, operating rooms, patient rooms, radiology wards, diagnostic laboratories, and cafeterias cleaned several times a day.
The report offers insights for these end users:
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The following regions and countries have been analyzed:
The market is fragmented due to the presence of a large number of companies providing a range of services. As there are different aspects to this market, such as property management, cleaning, support, and MEP and equipment maintenance, so there are different companies in the market. Moreover, the players generally specialize in one kind of service and seldom provide comprehensive packages to healthcare centers. Thus, since different companies have dominance in different aspects of healthcare facility management, no one company enjoys a clean monopoly. Additionally, for medical equipment, there are both OEMs and ISOs offering regular MRO services. Similarly, in regard to cleaning, different hospital areas require varying degrees of effort, which diverse companies have expertise in.
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