North America ISOs Medical Device and Equipment Maintenance and Calibration Services Market, 2014-2030

North America ISOs Medical Device and Equipment Maintenance and Calibration Services Market Overview

The North American market for medical device and equipment maintenance and calibration services by independent service organizations (ISOs) accounted for $1,468.8 million revenue in 2019, and is expected to grow at a CAGR of 8.9% during the forecast period (2021–2030). The major factors responsible for the market growth include advancements in the medical device industry, rise in awareness on preventive medical equipment maintenance, and stringent regulatory environment.

Due to the COVID-19 pandemic, the North American market for medical device and equipment maintenance and calibration services by ISOs has been negatively impacted. This is mainly due to the strict regulations laid by governments in the region, such as lockdowns and social distancing policies, to save lives. This reduces the demand for the services from end users, such as nursing homes and other healthcare settings, due to the fact that the end users avoided performing any face-to-face interactions typically conducted by sales representatives, medical science liaisons, and other field-based employees of pharmaceutical and medical device companies.

Due to Increasing Number of ICU Beds, Patient Monitoring and Electromedical Category to Witness Fastest Growth

Based on device/equipment type, the patient monitoring and electromedical category is expected to witness the fastest growth in the North American market for medical device and equipment maintenance and calibration services by ISOs, during the forecast period. This can be majorly attributed to the high prevalence of chronic diseases including respiratory and cardiac diseases, increasing number of aging population, and rising number of intensive care unit (ICU) beds, in the region.

Technological Advancements in Automation Solutions Helping Automated Devices to Dominate Market

On the basis of automation, the automated devices category held larger share in the North American market for medical device and equipment maintenance and calibration services by ISOs, in 2019, and is expected to maintain the same trend in upcoming years. This can be ascribed to the continuous technological advancements in automation solutions, increasing government financial support for medical automation, and rising need for reproducibility and accuracy of these devices.

Due to High Maintenance Needs, Floor-Based Category Dominate Market

Based on portability, the floor-based category is expected to dominate the North American market for medical device and equipment maintenance and calibration services by ISOs in foreseeable future. This can be attributed to the fact that floor-based systems are large in size and comprise several components, which need to be regularly checked and repaired to maintain their efficiency and accuracy.

Increasing Foothold of Hospitals Supports their Domination in Market

On the basis of end user, the hospitals category held the largest share in the North American market for medical device and equipment maintenance and calibration services by ISOs, in 2019. This is majorly due to the presence of a large number of publicly-owned healthcare providers in the region.

Due to Rising Number of Technological Advancements, U.S. leads Market

The U.S. accounted for larger share in the North American market for medical device and equipment maintenance and calibration services by ISOs, in 2019, and the country is expected to maintain the same trend in coming years. This is mainly on account of the presence of a large number of hospitals and established key players and rise in technological advancements with respect to diagnostic tests, in the nation.

Increasing Adoption of Comprehensive Contracts Is Key Market Trend

In the current scenario, end users in the North American market for medical device and equipment maintenance and calibration services by ISOs are becoming more inclined toward entering into comprehensive contracts offered by various ISOs, in order to reduce the complexities and additional expenses associated with separate services provided under agreements with manufacturers of medical equipment. For instance, Crothall Healthcare offers its preventive and corrective maintenance for all medical equipment and devices used in hospitals, under its healthcare technology solutions (HTS) category. Through the contract, the company offers centralized services and eliminates task redundancy.

Rising Awareness About Preventive Medical Equipment Maintenance Is Boosting Market Growth

Medical devices can be used in number of applications, not being specific to just one area. For example, imaging systems, including ultrasound systems, endoscopes, and X-ray systems, are used in multiple clinical applications. Thus, in order to increase their lifespan, these systems require regular and proper maintenance. Moreover, these services also help in preventing infections caused by the use of medical devices during surgeries. Thus, the emphasis on cleanliness in healthcare facilities is increasing, with many prestigious organizations issuing guidance for improving cleanliness and preventing infections. For instance, the World Health Organization (WHO) has issued guidelines for hospital hygiene, which emphasize equipment maintenance for infection control.

Stringent Regulatory Environment Is Bolstering Demand for Such Services

The presence of a stringent regulatory framework makes medical equipment maintenance a compulsory requirement for end users in North America. For instance, the U.S. Centers for Medicare and Medicaid Services (CMS) regulations and other accreditation requirements (such as those of The Joint Commission [TJC], Healthcare Facilities Accreditation Program [HFAP], and Det Norske Veritas [DNV]), as well as guidelines by original equipment manufacturers (OEMs) and the U.S. Food and Drug Administration (USFDA), necessitate compliance with respect to equipment maintenance among hospitals.

Market Players Are Focusing on Mergers and Acquisitions to Gain Competitive Edge

The North American market for medical device and equipment maintenance and calibration services by ISOs has the presence of several players, such as Sodexo SA, Crothall Healthcare, TRIMEDX Holdings LLC, Agiliti Inc., Renovo Solutions, Ivy Technology, Northfield Inc., NovaMed Corporation, and Diagnostic Equipment Service Corporation (DESCO). In recent years, the players in the market have been actively involved in mergers and acquisitions to gain a competitive edge in the industry.

• In February 2020, Agiliti Inc. acquired Mobile Instrument Service & Repair Inc., which specializes in servicing flexible and rigid endoscopes, powered surgical equipment, general and laparoscopic handheld instruments, video cameras and processing systems, case carts, and rolling stock sterilizers.
• In December 2018, Federal Street Acquisition Corp. and Agiliti Holdco Inc. (a subsidiary of Agiliti Inc.) entered into an amended and restated merger agreement, under which both the companies agreed to reduce the aggregate consideration paid to the selling equity holders of Agiliti Holdco Inc. from approximately $1.58 billion to $1.44 billion.

Key Players in the North American Market for Medical Device and Equipment Maintenance and Calibration Services by ISOs Include:

Market Size Breakdown by Segment

The North America ISOs medical device and equipment maintenance and calibration services market report offers comprehensive market segmentation analysis along with market estimation for the period 2014–2030.

Based on Device/Equipment Type

• Primary Imaging
  • Ultrasound
  • Endoscope
• Patient Monitoring and Electromedical
  • Infusion pumps
  • Continuous positive airway pressure (CPAP)
  • Ventilators
  • Oxygen concentrators
  • Hemodialysis
  • Laser devices
  • Enteral feeding
  • Pulse oximetry
  • Blood pressure
  • Anesthesia
• Laboratory Instruments
  • Clinical chemistry
  • Molecular diagnostics
  • Industrial laboratory equipment
  • Wearables
• Cardiac devices
  • Blood pressure monitor
  • Wearable pulse oximeter
  • Light therapy

Based on Automation

• Automated Devices
• Manual Devices

Based on Portability

• Floor-Based
• Benchtop
• Portable

Based on End User

• Hospitals
• Ambulatory Surgery Centers
• Clinics
• Diagnostic Imaging Centers

Based on Type

• Onsite
  • Maintenance
    • Predictive
    • Routine
    • Corrective (repair)
    • Emergency
  • Calibration
• Depot
  • Maintenance
    • Corrective (repair)
    • Emergency
• Calibration

Geographical Analysis

• U.S.
• Canada