| Study Period | 2019 - 2030 |
| 2024 Market Size | USD 129.5 Billion |
| 2025 Market Size | USD 133.0 Billion |
| 2030 Forecast | USD 161.6 Billion |
| Growth Rate (CAGR) | 3.8% |
| Largest Region | North America |
| Fastest Growing Region | Asia-Pacific |
| Nature of the Market | Fragmented |
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The global automation market will generate an estimated revenue of USD 129.5 billion in 2024, which is expected to witness a CAGR of 3.8% during 2024–2030, to reach USD 161.6 billion by 2030. The growth of the market is driven by the constant technological advancement and the need for increased productivity and cost-efficiency across all kinds of industries and applications.
Apart from making operations cost-effective and more productive, automation optimizes performance and enables process control for complete safety. The advanced automation of machines and response systems, aided by artificial intelligence, has led to significant enhancements for industries. Research shows that 95% of the customer interactions will be powered by AI by 2025, which reflects at the rapid scale of contact center automation.
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